Click to Call Troubleshooting Steps in ServiceTitan

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For more information, you may visit the following ServiceTitan Knowledge Based Article(s). These article are created and maintained by ServiceTitan and may require a log-in to access.

For Technicians having an issue dialing out on from iPad using click to call https://help.servicetitan.com/problem-solution/technicians-cannot-call-out-using-the-click-to-call-feature

How to fix Click-to-Call skipping CSR and connecting directly to customer

https://help.servicetitan.com/problem-solution/troubleshooting-how-to-fix-click-to-call-skipping-csr-and-connecting

An office employee is unable to use the Click-To-Call feature

https://help.servicetitan.com/problem-solution/an-office-employee-is-unable-to-use-the-click-to-call-feature